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Transforming the Workplace:
"5S" Good Practices in Shop Floor Management
- an indiamarkets Seminar report
 One for the album: Participants strike a pose.
After a game between Japan and
Argentina at the 1998 World Cup for soccer held in France, cleaning attendants
at the stadium apparently found little to do in the section occupied by
Japanese fans. The Japanese soccer team, not to be outdone by their fans,
left their locker room similarly spotless. While this example may not be
without exaggeration, it conveys the total commitment of the Japanese to
maintaining orderliness in the workplace - the essence of 5S.
The indiamarkets 5S seminar
The highly interactive indiamarkets
seminar on 5S practices in Shop Floor Management held at Hosur on June
15, 2001 had participants from the production departments of organisations
such as Ashok Leyland, The Supreme Industries, Indian Refrigeration Company,
Snam Abrasives, Indo German Tools, Hirsch and Nypro Forbes. One of
the highlights of the seminar was a factory visit to a manufacturing facility
at the SIPCOT Industrial Estate in Hosur. The participants evaluated the
factory on the 5S criteria, and came out with some fascinating observations.
The trip highlighted the fact that though the factory looked neat and fairly
well organised at a superficial level, it was a long way from meeting the
5S objectives.
According to S Jayaraman of The Supreme
Industries Limited, "The industrial scenario is so competitive that we
need to continuously make improvements in order to stay ahead. Practices
such as 5S help us in bringing about the necessary improvements in our
organisation. Prior to this seminar, we were not very clear about what
5S is all about, but now we have gained a deeper understanding of the subject."
R Jayasankar, Quality Manager, Indo
German Tools, said, "We are a small-scale fabricating unit, supplying components
to some major players in the industry. We have implemented 5S practices
in our shopfloor, and found these to be very beneficial in improving our
operating efficiency."
P Selvaraj, Assistant Manager, Shop IV of
Ashok Leyland Limited, agreed. "We are constantly trying to bring in efficiencies
in our manufacturing process, and are always interested in finding about
new ways leading to improvement. In that context, programmes such as this
seminar on 5S practices, are definitely beneficial."
What is 5S?
Simply put, 5S is a movement that
emphasises a clean, well-organised workplace. The commitment to 5S is rooted
in the belief that constant effort in maintaining a 5S environment leads
to long term benefits in safety, and, ultimately, productivity.
The name 5S comes from the first
5 letters of the five Japanese terms: Seiri (Organisation), Seiton
(Neatness), Seiso (Cleaning), Seiketsu (Standardisation)
and Shitsuke (Discipline).
If one were to examine the 5S's carefully,
one would find that many of the practices talked about are actually part
of our daily life, and quite unconsciously practised even at our homes.
In that sense, 5S does not really focus on anything new - its strength
lies in the articulation of certain simple truths - so simple, that they
are often forgotten. It isn't too much of an exaggeration to say that a
shop floor that's doing badly is probably doing the 5S's badly.
The 5S movement's other great strength
lies in its ability to get down to the basics. It actually tells you to
roll up your sleeves and get rid of the grime (Seiso), instead of spouting
generalisations, as many management philosophies often do. 5S provides
the workplace with a framework through which it can evaluate itself, and
work towards improvement.
 The seminar in progress
| Seiri (Organisation) |
A significant part of organisation
on the shopfloor lies in identifying unnecessary items, and developing
the art of throwing them away. Seiri encourages shopfloor managers and
workers to continuously assess what is unnecessary, and discarding such
items. Some of the typical areas and items which can be much better organised
are shelves and lockers, passageways and corners, under staircases and
besides pillars, parts and work in progress, bits, tools, jigs, contingency
parts, machinery, stands, racks, carts, floors, pits, partitions, storehouses
and sheds. |
| Seiton (Neatness) |
Seiton focuses on ensuring that
every necessary item has a proper place for itself. In assigning storage
space, it important not only to designate the location, but even the shelf
where an item is to be placed. Item and location names go together. The
entire process is intended to make the process smoother, because when everything
has a place and everything is in its place, there is less confusion. |
| Seiso (Cleaning) |
Cleaning means more than just keeping
things clean. It is more a philosophy and a commitment to be responsible
for all aspects of the things one uses, and to ensure that they are kept
in tip-top condition. With the increasing sophistication of modern industrial
products, dust, grime, foreign substances, burrs, and other problems are
more likely to cause defects, breakdowns, and even accidents. Cleaning
should be seen as a way of eliminating these problems one by one. |
| Seiketsu (Standardisation) |
Standardisation is a process which
enables people to tell the difference between normality and abnormality,
and to act accordingly. Visual control is an important aspect of standardisation.
The proper use of colour codes and labels, for example, helps people avoid
making operating errors. In conducting visual management, it is important
to distinguish clearly between right and wrong, and to have clear standards
that anyone can understand. |
| Shitsuke (Discipline) |
The little mistakes that people
make come together to cause quality and reliability problems. Instilling
discipline means standardizing behaviour and ensuring correct communication
and training to make quality happen by sheer force of habit. |
If you would like to know more about
5S Practices in Shop Floor Management, or would like to attend/arrange
a workshop/seminar relevant to your organisation, please e-mail sandeep@indiamarkets.com
For more details, contact kartik@indiamarkets.com
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