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GENERAL
*Keeping the client's house (or office) in order is a 24-hour job: KV Girish, Proprietor, Integriti (India)
*Exim Policy: Measures taken to safeguard farmers' interests
*India has no history of entrepreneurship; as a nation, we feel guilty about making profits: Madhura M Chatrapathy, entrepreneur and executive trustee, ASCENT
*We are waiting for broadband availability to happen: Priti Paul, director, oxfordbookstore.com
*Furnishing retail outlets with a passion: Rajnish Radhakrishnan, Head, ze'lante
* India has poor IT security systems: Arun Pathak, COO, Texport Technologies
*Interview with D G Prasad, Dy. General Manager, Exim Bank, Bangalore.
*"We are here to guide information and services to foreign SMEs and NRIs," K Prakash Chandra, Aries Overseas
*Ascon playing an active role for the Indian food and agriculture sector
*‘Chinese companies are keen to set up joint ventures with their Indian counterparts,’ says H E Zhou Gang, Ambassador of China and ‘Chinese goods are not cheaper due to government subsidies,’ says Zhao Qingmao, Commercial Consul of China.
*‘We are not against the WTO, we only want the government to provide a level playing field to the SMEs,’ Suresh Deora, Hon. General Secretary, All India Manufacturers’ Organization (AIMO)
*“Cooperation, rather than competition between India and China is what we must aim at in the WTO era,” Chen Zuming, Deputy Secretary General, Executive Director, China Association for International Friendly Contact.
FOREIGN TRADE
*Bilateral trade between Thailand and India has come down drastically: Wairak Walairat, Director of Thai Trade Centre in India
*Italians are possessive of their know-how, they must be convinced gradually: Andrea Bonardi, Secretary General, Indo-Italian Chamber of Commerce and Industry
AUTO ANCILLARY
* Only good management skills will see through the recession in the bus body building industry: K M Loknath, Managing Director, S M Kannappa Automobiles (P) Ltd.
* “LML – The name stands for Style, Power and Performance,” says Subodh Kumar, Executive Director (Technical), LML Limited.
* “Cut down on vendors to save on costs,” M D Jindal, Chairman, Machino Plastics.
CHEMICALS
* India's exclusive chemical port has tremendous scope: C S Patel, MD, Gujarat Chemical Port Terminal Co
* "The internet has come as a savior for us," J K Gupta, Managing Director, Kanta Chemicals Company.
CONSTRUCTION
* Quality plays an important role in obtaining a good lighting product: Deepak Kapoor, Managing Director, Kapoor Lamps.
* Faster, safer, stronger buildings, the prefab way: S Santosh, MD, Hi-Tech Structures Pvt Ltd
* Ultimately it is not a question of high or low technology, it is about profits: Sudhir Srivastava, Managing Director, Svedala Industri India Ltd.
* The Indian customer uses his machine for a longer time than his  European or American counterpart: Tom Cornell, Business Manager (India Operations), JCB.
* EXCON will grow in prominence, attracting more exhibitors and visitors: Hans Nicklasson, Minister (Economic, Trade Policy and Cultural Affairs), Embassy of Sweden
* "Lack of trained manpower is the most fundamental problem the Indian construction industry faces today."- Dr. Satyanarayana Kalidindi, Associate Professor, Department of Civil Engineering, Indian Institute of Technology, Madras.
* SMEs have a greater role as ancillaries to large manufacturers. That offers them synergy as well as collaboration: Sarosh Ghandy, Chairman, EXCON 2000 and Managing Director, Telcon.
* Just build roads. Then, everything else is taken care of: Ravi Uppal, Chairman, CII Karnataka and Managing Director, Volvo India Ltd.
* IT is an enabler. E-commerce is not a goal on its own, its's a role. The role of e-commerce is to ensure the Euipment Bank works well: Hemant Kanoria, Managing Director, SREI
* With the opening of the construction equipment market, demand for engines is on the rise: P K Daam, GM (Industrial Marketing), Cummins India Ltd.
* “Awarding contracts in bigger packages for contractors does not necessarily reduce the total cost”: Vijaya Raghava Reddy, Chairman, Builder’s Association of India, Karnataka Centre
CONSULTANCY & SERVICES
* Better quality managers opt to work for large corporates, creating a void of talent in SME sector: Dhruv Sharma, senior consultant, Consultancy for Change And Growth
* "The emphasis should be on an overall quality management system, rather than attempting to get an isolated certification," Capt HJS Oberoi, Quality Consultant.
ELECTRICAL & POWER RELATED EQUIPMENT
* Today's meters have to face far more demands than ever before: Anand V Hattangady, Managing Director, Cadel Technologies Pvt Ltd
* "We can definitely compete with multinational corporations," HK Shivaram, Director, Prok Devices Private Limited
* "Power Quality has been gaining in significance with the increasing adoption of non-linear loads", Kanai Banerjee, Encon Engineers.
ELECTRONICS & AUTOMATION
* Volumes hold the key to the capacitors business: Arvind Rao, Filcon Electronics Pvt Ltd
* India’s strength is in world-class talent...and it is growing, in terms of value delivery to the customer: Srini Rajam, Chairman and CEO, Ittiam Systems
* Institutions need to strike a balance between achieving academic goals and fulfilling the industry’s needs: Prof Jamadagni, Chairman, CEDT, IISc
* "We can definitely compete with multinational corporations," HK Shivaram, Director, Prok Devices Private Limited
* We see an increasing importance the Indian market has for the German electrical and electronic industry: Jens-Uwe Fuhrmann, Managing Director, Productronics
* Thomson gets going when the going gets tough: Badrinath
* The Electronics Industry – CLI(c)King together.
ENGINEERING
*CPEC Ltd.: Transmitting Power Smoothly
*"It makes me proud to see our products competing with those of MNCs," R Ramani, CEO, Karthik Flowtech
*“Shoranur is an important area in the map of the Palakkad Industrial Belt,”: P M  Chithrabhanu Naboodirippadu, Managing Partner, South Indian Metal Company (SIMCO), Shoranur.
FERTILISERS & AGROCHEMICALS
*'Paradeep Phosphates Limited - Asia's largest DAP fertiliser plant' Chairman cum Managing Director, PPL, Hrishikesh Mishra
*Oman Fertiliser to Arrive in India Not Before March 2004
FOOD & FOOD PRODUCTS
*"Grains with high moisture content can also be stored after treatment": N Samraj, Director, Poultry and Aqua, Kemin Nutritional Technologies
*We hope to ultimately wean youngsters away from alien charms and hook them on to rich Indian Coffee: Ashwin Shah, Madhu Jayanti Group
*When it comes to herbal and flower teas, there is no real significant player in the Indian market: Basanti Chakraborty, entrepreneur,`Basanti' herbal products
*After IT, the next boom will be in the health sector: Mithra Bindhu, Sante (Health Technology) Products Pvt Ltd
*People should manufacture and launch new products. But one must be ready to face teething problems before being successful: Sandhya Manjunath, entrepreneur of processed food
*"After fifty years of monopoly, we have entered the free market so there is bound to be a fallout – especially for the small player, who was protected all this time and now will have to fend for himself.": Sunalini Menon, Chief Executive, Coffeelabs
*We have been able to compress the transaction time for tea from 8 weeks to 1 week and this has saved immense costs: Ayush Bagla, MD of Teauction.com
*The food taster can help fine-tune large-scale production. He finds solutions for drawbacks in the sample so that the end product is perfect: Srikanth Chatrapathy, Food Taster
*We hope the government would take cognisance of the industry's need to double the relief: Indian Tea Association Chairman R S Jhawar
*"Quality checks should be made not only at the last stage but throughout all stages of food processing.": Mridul Salgame
*Vanilla has a bright future. India must use more vanilla in its foods: J N Gurudutt of J N Gurudutt and Associates
*We are thinking of the café approach to sell pastas. The point of consumption should coincide with the point of purchase: T S Nagarajan, President, Pasta Manufacturers' Association
*Ascon playing an active role for the Indian food and agriculture sector
*"Trimming demand-supply gap reason for pepper price fall": Prof KPG Menon, Executive Director, International Pepper Community
*"The challenge in food engineering is to develop processes and built process control mechanisms which will accept changing raw material conditions": Dr Swamy Anantheswaran
*"The need of the hour for plantations is integrated, precise information, well on time, and 'Harvest IT' is an effective solution": Achamma Joseph
*Good scope of agro processing units in central India: Virdi
HANDICRAFTS
* Creating and using paper bags can be a good beginning towards a cleaner plastic-free world: Diana Vincent, Merchandiser, Sabha
* We will be exploring all avenues to widen our reach through tie-ups and web marketing: Mandira Kumar, Coordinator, Sutradhar
* CICOPA's training programmes have imparted skills to women and turned them into successful entrepreneurs: Chhaya Patil, Project Officer, CICOPA, Bangalore Unit
* Little capital, lots of imagination can reap good returns for soft toys: Sangeeta Shekhawat, proprietrix, Cutemate
HEALTHCARE
* Computer Related Injuries threaten to stalk cyber India CRY not, help is at hand to combat CRI
* When it comes to herbal and flower teas, there is no real significant player in the Indian market: Basanti Chakraborty, entrepreneur,`Basanti' herbal products
* The more IPRs India holds, the stronger we become at international fora
* SoluNeem has been found effective in countering disease in coconut trees in Karnataka, TN and Kerala: Prof P V Subbarao, Scientific Director and CEO, Vittal Mallya Scientific Research Foundation
* Indians should take pride over Ayurveda like the Chinese do over acupuncture: Anand Shrivastava, president, Maharishi Ayurveda Products
* The total market for gelatine capsules in the country is a whopping 20 billion capsule pieces per year and the demand is still growing: A C Srivastava, CEO, Bharti Healthcare
* The biggest constraint for biotech in India is lack of funds: Inder Verma, Scientist, Salk Institute for Biological Studies, California
* We have done solid groundwork before launching Edegra: T K Roy, V-P (Marketing), Sun Pharmaceutical Industries Ltd.
* "Drugs developed through biotechnology will not be cheaper. But they will be better drugs and will make healthcare more effective": Prof Charles L Cooney, Massachusetts Institute of Technology
* I expect a shakeout in the Indian healthcare industry: Pankaj Patel, MD, Zydus Cadila Healthcare Ltd
* “Prices of drugs in India to firm up in future,” says Vinod K Behl, Chief Executive-Bulk Drugs, Unichem Laboratories Ltd.
* “Product patents to be a reality in two months”: Homi R. Khusrokhan, President, OPPI
INFORMATION TECHNOLOGY
* IT in India is in a vulnerable position. India must develop unique software products: Hasan Kamil and Talat Hasan, Indian entrepreneurs in USA
* India’s strength is in world-class talent...and it is growing, in terms of value delivery to the customer: Srini Rajam, Chairman and CEO, Ittiam Systems
* Security is not a product, it is a process: M Prabhakar Kini, Managing Director, Kinfotech Pvt Ltd
* The first volumes for Bluetooth are expected from the cell phone industry; home/office automation will follow: P C S Babu, Director-Technical, Adamya Computing Technologies
* Even the limited use of internet has made a tremendous impact on our growth rates: V Jaykumar, KJB Titanium Pvt Ltd
* There is no need for countries like India to be too negative on the current scenario. This is just a short-term impact: Harris Miller, President, ITAA
* It is the new technologies that are going to generate revenue for this country: Raju B.P.G, Vice-President (Operations), Peak XV Networks Pvt Ltd.
* Hanover the right platform for Indian IT, Telecom industry: S J Patil, India's representative at CeBIT
* “The potential for Indian IT companies to tap the Japanese software market, the second largest market after the USA, is huge, but cracking it is very difficult”: V Ramakrishna, Managing Director, EximSoft Technologies Pvt. Ltd.
*“Usage of laser cards in healthcare and banking sectors is set to take off soon in India”: Ravi Krishnamoorthi, Director - Business Development, Shonkh Technologies Ltd.
IRON & STEEL PRODUCTS
* Pipeline transportation of gas is the key driving force for the development of the steel sector: M M Mathur, Director, PSL Holdings Limited
* "Technology is going to be the single most important factor in the days to come...it has to be absorbed and assimilated and industry should be self-reliant": Vikram Daga
* "Conducting business through e-commerce has widened the planning horizons of all economic agents engaged in production and trade of steel,": A K Agarwal
* "Steel makers should come out of the wrong perception that steel consumption in the world and particularly in developing countries will increase every year": R K Prasannan, Development Commisioner for Iron & Steel and Chairman, Joint Plant Committee
JEWELLERY
*Platinum: Tough metal with a genteel touch - Mr G.B.Umesh, Jt Managing Director, Ganjam Nagappa & Son Pvt Ltd
*“The right fusion of technology and human skill marks our success in jewellery exports,” Rajesh Mehta, MD, Rajesh Exports Ltd.
*“Coloured diamonds and fancy cuts are in”, says Reena Thakur, Jewellery Designer
*“Indian Jewellery is par excellence” asserts Chethna Shetty, Jewellery Designer
LEATHER
*The quality of Indian products is improving progressively: Andrea Fabris, Italian tannery owner, importer from India
*"Lack of standardization itself could be the reason for the considerably lower prices of Indian products," Adesh Gupta, Liberty Footwear
*“Our leather products can be termed as ‘safety items’ for labourers”: P Narendra Menon, Rubicon Leather Industries.
LOGISTICS & QUALITY MANAGEMENT
*'The biggest problem in India is cumbersome procedures, which should be changed.'
* Aramex offers complete transportation solutions to customers through a variety of products on a "one-to-one basis", Dinyar Medhora, Vice President, Aramex India
* "The emphasis should be on an overall quality management system, rather than attempting to get an isolated certification," Capt HJS Oberoi, Quality Consultant.
PACKAGING & CONTAINERS
*"The Indian packaging industry can look at niche markets for exports," Vikas Bachhawat, Director, Bachhawat Group of Companies
PAINTS & DYES
*Soon, powder will replace liquid paint wherever possible: S S Hegde, Managing Director, Southfield Powder Coatings Ltd, Bangalore.
*“There are tremendous opportunities for Powder Coatings in India” :John Andon, President , Becker Powder Coatings Ltd, UK.
PAPER
* Creating and using paper bags can be a good beginning towards a cleaner plastic-free world: Diana Vincent, Merchandiser, Sabha
*“E-commerce will reduce costs and make the Indian paper industry better off in many ways”: Pramod Jain, MD, Shiva Paper Mills, New Delhi.
PLASTICS
* Reservations are bound to go eventually and SSIs must plan for this eventuality from now : V K Taparia, President, Organisation of Plastic Processors
* “The writing is on the wall for SSIs. They will have to be export fit or they will perish”, Arvind Mehta, President of All India Plastic Manufacturers Association (AIPMA).
POLLUTION CONTROL
* “Today, for a country to hold its own in the global market, it must have a strong technological infrastructure and capabilities”, Dr Jürgen Bischoff, Director, Asian and Pacific Centre for Transfer of Technology (APCTT).
RUBBER AND RUBBER PRODUCTS
*Interview with ‘Thazhathethody Mohammed Abdul Rahman (53)’, Proprietor of ‘Niyaz Hammocks--Ongallur’, Pattambi, Palakkad, the only industrial establishment of its kind in Kerala.
SPORTS GOODS
* Entering amusement industry would demand a lot of capital and know-how: Deepak, Marketing Manager, Blue Chip Amusements Inc
* “To the layman, the primary concern while buying an equipment is the cost involved. As a manufacturer, I should be able to educate my customer about the technical aspects as well”: A N Parthasarathy, Proprietor, KinderPlay Equipment.
TELECOM
*Laser Optical technology will carry bandwidth to the last mile: S Narayanan, CEO, MRO-TEK Ltd
* It is the new technologies that are going to generate revenue for this country: Raju B.P.G, Vice-President (Operations), Peak XV Networks Pvt Ltd.
*VOA makes a pitch for Indian audience, via local players
*“No Short-Term solutions to India,” says Dr T H Chowdury, IT Advisor to the Government of Andhra Pradesh
TEXTILES
*Chinese goods have harmed our textile industry immensely: Satish Mahajan, Chairman, Clothing Manufacturers Association of India (southern region)
*16 pc excise on garments will impede the spirit of the industry: Valliappa, Chairman, Karnataka Textile Mills Association
*Indian textile industry needs to focus on international quality needs: Anthony John Moody, World Bank Advisor (Textiles)
*Knitting reservation is an illogical anomaly that will be soon corrected, says Textile Commissioner
*"In future, having a Colour Matching System will become a necessity for every exporter," A. Girish, Advanced Graphic Systems
*"It’s the way we have done the categorizations. I feel its much more user-friendly," Leo Chettiar, S R Publications (Textiles)

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